If your questions aren’t answered here, please contact us. We’re happy to help!
Do I need to find a professional seamstress to take my custom hanbok measurements?
We actually recommend you to just find a friend or family to help you take the measurements, because a seamstress may take your measurements according to his or her own understanding without referring to our guide. We have a very clear and easy-to-follow Measuring Guide, as long as you carefully follow the guide, everything will be fine.
Which payment methods are accepted in the Online Hanbok-Sarang Shop ?
We accept PayPal, credit card(VISA and Master card etc). All the payment methods have been proven to be the most secure payment methods for online users.
How long will delivery take?
It takes 4 to 7 days. (Business Day)
- Manufacturing Time: about 20~25 days.
- The hanbok is made to order according to your requirement.
How secure is shopping in the Online Hanbok Shop? Is my data protected?
Your information will be kept confidential.
We treat information as an asset that must be protected and use lots of tools to protect your personal information against unauthorized access and disclosure. (SSL used)
I receive a tracking number when my order is shipped?
Yes, we will send you the tracking number. You can easily track your order online.
Can I buy several hanboks to try on and return those I don't like?
Sorry, all our hanbok are made-to-order products. We don't offer sample hanbok for customers to try on.
Out of stock?
That means the Fabrics is out of stock. (These hanboks are sold well in our local shop.)